Nicholsonspubs Reviews

Went to the Bacchus bar in Birmingham. Did not have the wine I wanted and the steak was more like braising steak. When I complained the member of staff said he would let the chef know, but there was no feedback. I was not expecting compensation, but an apology would have been nice. I paid £26-50 for a bottle of pinot that would probably cost £5 in supermarket. They will not see me again

Employment in Hammersmith Broadway Nicholson Pub was bitter experience which was handled by inexperienced Kitchen Manager-Malek was cunning deliberately assured fulltime 40 hours Line Cook and promised higher wage then London wage but made sure did not write on the Application form and disappeared, after couple of hours work shift- So I ended up leaving the incomplete form with Bar Tender cunningly filled wrong low wage rate and made up less hours except 40 hours- Started my job and gave me shifts of a Kitchen Porter-within a week started to give me 1 shift per week and even scheduled shifts were cancelled same day-I even went to work based on the rota he made and sent via email but he cancelled my shift so had to return home-I have over 25 years of Culinary Experience have invaluable experience Carnival Cruise Lines as a Chef De Partie, for 4 years and acquired vast experience in Hyatt Regency Resort for 15 Years and many other Head Chef Experience in Cayman Islands-Mr Malek Ouldslimane was unreasonable, never has professionalism, no ethics rather gives a poor image for Nicholson Pub thought a remarkable pub but managed in disarray-he has awkward broom (1 feet) and dust pan, literally you have to bend and sweep, cannot afford vacuum cleaner, all has stock chipped or craked dinner plates, tiny uncomfortable staircase with kitchen upstairs where all store and stock has to be taken up-He only shows his attendance for an hour or two and vanishes-Daily deep clean and no kitchen porters nor night cleaners- Nothing is made fresh except fries, on second day he was expecting my to run the kitchen. then next thing he sends WhatsApp chat stating my contract is terminated-then stole of hours as well and made me wait for almost 3 weeks for pay check- So fall into the trap of Mr Malek Ouldslimane' perhaps felt threatened by my vast experience and released me unfairly-Hope the Owners or Higher Management looks into this matter seriously- By the way I do not want the job but i only wanted to bring it your attention- NO contact for HR, no email.

Never come across such appalling marketing strategy for a pub. Downloaded the app & had discount vouchers on it but the problem is you have to ask for it to send you a code on your mobile before you can use the code. Do they think they are a bank? Such stupid promotions will kill their business. Deleted the app & wont go there again.

The salt shaker was empty so we went up and asked the waitress Jess (who was also the manager on shift on Tuesday evening) for more salt. Jess shook the shaker vigorously and stated with an attitude that you have to shake it hard for the salt to come out. Then complained in a negative tone “now look there’s salt all over the floor.”

Jess refused to refill/change it. I thought it’s best to ask a different member of staff, so we went to queue at the bar with the salt shaker. However, Jess was walking on the floor and approached, after asking if it’s possible to re-fill the salt as it’s completely empty Jess snatched the shaker off and shook it on her hand this time, then rolled her eyes and walked off to get a new one.

We decided to finish our food and leave immediately. Although, the initial plan was to stay for a couple of drinks after our meal - but our mood was ruined.

Upon leaving we told the bar woman about our negative experience and asked for the waitress’s name and she stated that her name is Jess and she is the manager on shift this evening. The bar woman sincerely apologised about the manager’s disgusting behaviour and gave a card to put in an official complaint as she was unable to escalate the issue due to no other managers being present at the time to report to. The poor customer service and bad attitude which we received ruined our whole evening.

It’s a shame we didn’t enjoy our time at The Old White Swan because of the service.

On a positive note, the food was absolutely delicious (we would like to extend our thanks and compliments to the chef and bar woman)

They admitted that they had no salad and hoped I would order something more expensive.

Walked in to Drum Monkey Glasgow warm welcome and as table service only TT done taken to clean table. Table service nice drinks perfect and service with a smile. Nice food

An absolute disgrace. Just because it's Friday pints went up by 2
58p. Shameful, greedy and despicable. They are going the way of O'Neil's in London. Becoming a disaster and certainly bring the hospitality industry into disrepute. Their corporate management should hang their heads in shame for their greedy and amateurish way of ripping off the punters. It's mo wonder that Wetherspoon pubs are so much more popular now.

Booked at the philharmonic in Liverpool weeks earlier, we sat at our booked table for over an hour, everyone else around us where being served, when we asked the waiter where our food was, he went to check, came back and said sorry it will be at least another hour, or hour and a half, we only ordered burgers, we had to leave for our concert, absolutely disgusted and wouldn’t ever return

The Feathers, 18-20 Broadway, SW1H 0BH. Fab old pub, great decor, what a shame our Sunday dining experience was spoiled by totally disinterested staff who quite frankly did not give a toss,and seemed to regard paying customers as a disagreeable inconvenience. Fairly average food, with the exception of the fish and chips, which was revolting. The batter was way too thick, and had an unpleasant texture. Crispy batter is more traditional, and would have been far nicer. The pub was not busy, so why did I have to clear our dirty plates to a side table where they sat for over half an hour ? Nobody asked how our food was (as if they cared). Glasses on our table (and others) were not cleared the entire time we were there - nearly 2 hours. Nobody greeted us when we arrived, and nobody acknowledged us when we left, they were too busy gossiping, or on their phones. Very disheartening experience. Some lovely American guests were asking about menu items, and I cringed internally at the lackadaisical way they were treated by Nicolsons staff. I have run bars and restaurants, and if any of my reports had behaved like this, they would be on attitude and performance training pronto. Very, very disappointing overall.

The staff are very friendly and I always eat here when in York. Unfortunately this time the food was very average..the steak that was in the steak and ale pie was very fatty and disappointing. The buttermilk chicken pie had 2 pieces of chicken inside.

Oh my dear - what a dreary place - and I paid £8 for bits of smoked salmon and a limp piece of lettuce - all delivered in monochrome - come on chaps - chop chop - get some pride behind your delivery please

Ye olde watling, a lovely welcoming place!
The food is Amazing,specially the bar snacks like Hollumi fries and Loaded chips.The team provides excellent service ?! I hope they will be Recognised by the company for their hard work every day working in Masks, which is must be very very difficult!
Love for the team!?? for Fliss, George, Monica, Michelle and Kim

Conan Doyle Edinburgh just finished meal, main pudding two large glasses of wine just over £23.00 food fresh and lovely delicious wine. Staff lovely professional and pleasant, will be back next time in Edinburgh ???

Sir Christopher Hatton - Leather Lane, London

What a fabulous pub, traditional setting with amazing food. Their Pies have won awards and i can see why, having sampled a number of dishes on their menu (Toad in the Hole, Burgers, Sandwiches etc) I've always been impressed with the quality and portion sizes.

The staff are very welcoming and attentive as well.

Re Crown Bar restaurant Belfast
Service very slow staff not friendly making you wait for a table when restaurant half empty for no reason. When seated we were again made to wait before serving us.
Frist impressions not good.
Brian